Shop the 2026 Fall Lookbook

Merchology delivers custom logo apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order. Find the coolest corporate gifts & custom company merch including sustainable custom merchandise & custom branded merchandise to show employee appreciation. Shop Merchology!
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Request Artwork For MerchStores

Submit this form to request embroidery artwork (DST file) for your MerchStore. If you already have a logo on file, there is no charge for this service. If you need a new or reworked DST file, there is a $15.00 fee.*

Please scroll below the form to see FAQs related to DSTs and why you may need one!



Have you ordered from Merchology.com previously?

Our team will review your request to see if we already have the necessary DST file(s) on file. If a new or reworked DST file needs to be created, there is a $15.00 fee, and we will contact you to confirm before moving forward.

Please note that different size variations of the same logo (i.e. different sizes for a logo on the left chest, sleeve, or other location) require separate DST files.

If a new or reworked DST file is needed, here's what you can expect:

  • Submit Payment: You will receive an email with a link to submit payment for the needed DST file(s).
  • Review Your Proof: Once payment is received, our team will create your DST file(s) and you will receive an email with a proof to review and approve.
  • Add to Your MerchStore: Once your proof is approved, the DST file(s) will be added to your MerchStore.
  • Receive Confirmation: Our MerchStore Specialist will contact you when your DST file(s) have been added and are ready to use.

All communication regarding your request will come from merchstoresupport@merchology.com. 

What is a DST File and why do I need one?

A DST file is used by embroidery machines and contains the stitch instructions that tell the machine where and how to sew your design or logo.

Having a properly created DST file helps ensure your embroidered logo looks its best by using the correct number of stitches, placement, and thread colors.

How will I be charged if I need a new or reworked DST file?

*You will be sent a link to submit payment via card for your DST file.

I still have questions. How can I get help?

Call our team at 1-855-214-8305 or via our live chat on our website from 8am-5pm CT Monday - Friday, use our Contact Us form, view our FAQs page, or email merchstoresupport@merchology.com.